Effective Date: 21-April-2025
Last Updated: 21-April-2025
1. INTRODUCTION
This Cookie and Tracking Policy ("Policy") explains how Nyburs uses cookies, tracking technologies, and similar data collection methods when you use the Nyburs mobile application ("Platform", "App", "Service") and related services.
This Policy should be read in conjunction with our Privacy Policy and Terms and Conditions, and forms an integral part of our overall data protection and user privacy framework. By using Nyburs, you consent to the use of cookies and tracking technologies as described in this Policy.
1.1 Legal Compliance
This Policy is designed to comply with:
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Digital Personal Data Protection Act, 2023
- Information Technology Act, 2000
- European Union General Data Protection Regulation (GDPR) for users accessing from EU
- Other applicable privacy and data protection laws
1.2 Policy Scope
This Policy covers:
- All types of cookies and tracking technologies used by Nyburs
- Third-party analytics and advertising technologies integrated with our Platform
- User control options and consent mechanisms
- Data retention and sharing practices related to tracking data
- Your rights regarding cookies and tracking data
2. WHAT ARE COOKIES AND TRACKING TECHNOLOGIES
2.1 Cookies Defined
Cookies are small text files stored on your device (smartphone, tablet, or computer) when you visit websites or use mobile applications. They contain information that helps websites and apps recognize your device and remember certain information about your preferences or past actions.
2.2 Types of Tracking Technologies We Use
a) HTTP Cookies:
- Small data files stored in your device's web browser
- Used for session management and user preferences
- Can be session-based (temporary) or persistent (stored long-term)
b) Mobile App Identifiers:
- Unique device identifiers for mobile applications
- Include Advertising IDs, Device IDs, and App Instance IDs
- Used for analytics, personalization, and advertising
c) Pixel Tags/Web Beacons:
- Tiny transparent images embedded in content
- Used to track content engagement and user behavior
- Help measure campaign effectiveness and user interactions
d) Local Storage Technologies:
- HTML5 local storage for enhanced functionality
- Session storage for temporary data retention
- Cache storage for improved app performance
e) Software Development Kits (SDKs):
- Third-party code libraries integrated into our app
- Provide analytics, crash reporting, and feature enhancement
- May collect device and usage information
3. CATEGORIES OF COOKIES WE USE
3.1 Essential/Strictly Necessary Cookies
These cookies are essential for the basic functioning of Nyburs and cannot be disabled:
Purpose:
- User authentication and session management
- Security features and fraud prevention
- Core app functionality and navigation
- User preference retention (language, accessibility settings)
- Technical performance and error handling
Data Collected:
- Session identifiers and authentication tokens
- Security verification data
- Basic device and browser information
- User interface preferences
- Technical error logs
Retention Period: Session-based or up to 1 year for security purposes
3.2 Performance and Analytics Cookies
These cookies help us understand how users interact with Nyburs:
Third-Party Services Used:
- Google Play Services: App performance and usage analytics
- Internal Analytics: Custom analytics for platform optimization
Purpose:
- Measuring app performance and user engagement
- Identifying popular features and content
- Understanding user journey and behavior patterns
- Detecting technical issues and improving user experience
- Generating aggregate usage statistics
Data Collected:
- Page/screen views and navigation patterns
- Time spent on different sections of the app
- Feature usage and interaction data
- Device performance metrics
- Crash reports and error logs
- Geographic location data (city/region level)
Retention Period: Up to 26 months for analytics data
3.3 Functionality Cookies
These cookies enhance your user experience by remembering your preferences:
Purpose:
- Remembering user preferences and settings
- Personalizing content and recommendations
- Maintaining user interface customizations
- Storing form data and user inputs
- Enabling social sharing features
Data Collected:
- User preference settings (notifications, privacy controls)
- Customization choices (themes, layouts)
- Saved searches and favorites
- Social media integration data
- Language and regional preferences
Retention Period: Up to 2 years or until user updates preferences
3.4 Advertising and Marketing Cookies (Future Implementation)
Currently, Nyburs does not display advertisements. However, we may introduce advertising features in the future:
Planned Future Use:
- Delivering relevant advertisements to users
- Measuring advertising campaign effectiveness
- Preventing ad fraud and ensuring quality
- Enabling retargeting and personalized marketing
- Supporting revenue generation for platform sustainability
Future Data Collection May Include:
- Advertising identifiers and preference data
- Ad interaction and engagement metrics
- Conversion tracking and attribution data
- Interest-based profiling information
- Cross-platform advertising coordination
User Control: When implemented, users will have granular control over advertising cookies with clear opt-in/opt-out mechanisms.
4. THIRD-PARTY COOKIES AND SERVICES
4.1 Google Play Services
Service Provider: Google LLC
Purpose: App distribution, basic analytics, and platform integration
Data Collected:
- App installation and usage statistics
- Device information and technical specifications
- Basic user interaction metrics
- Crash reports and performance data
- Location data (when permitted by user)
Privacy Policy: https://policies.google.com/privacy
Opt-Out Options: Available through Google Account settings and device privacy controls
5. USER CONTROL AND CONSENT MANAGEMENT
5.1 Consent Framework
We implement a comprehensive consent management system:
a) Initial Consent:
- Clear notification during app first-use about cookie usage
- Granular consent options for different cookie categories
- Easy-to-understand explanations of each cookie type
- Ability to customize consent preferences before app usage
b) Ongoing Consent Management:
- In-app privacy settings for cookie preference updates
- Regular consent renewal prompts for significant changes
- Clear information about consequences of disabling certain cookies
- One-click consent withdrawal options
5.2 Cookie Control Options
a) App-Level Controls:
- Privacy Settings Menu: Comprehensive cookie management interface
- Granular Controls: Individual control over different cookie categories
- Toggle Switches: Easy on/off controls for non-essential cookies
- Reset Options: Ability to reset all cookie preferences to defaults
b) Device-Level Controls:
iOS Devices:
- Settings > Privacy & Security > Tracking > App Tracking
- Settings > Privacy & Security > Apple Advertising > Personalized Ads
Android Devices:
- Settings > Privacy > Ads > Opt out of Ads Personalization
- Settings > Google > Ads > Reset advertising ID
c) Browser Controls (for web components):
- Browser cookie settings and preferences
- Private/incognito browsing modes
- Third-party cookie blocking options
- Cookie auto-deletion settings
5.3 Impact of Disabling Cookies
Disabling certain cookies may affect your Nyburs experience:
Essential Cookies Disabled:
- Unable to maintain login sessions
- Loss of security features and protections
- Inability to save preferences and settings
- Reduced functionality and user experience
Analytics Cookies Disabled:
- No impact on core functionality
- Reduced ability for us to improve the platform
- Less personalized experience over time
- Limited troubleshooting capabilities for issues
Functionality Cookies Disabled:
- Loss of personalized content and recommendations
- Need to re-enter preferences frequently
- Reduced convenience features
- Less tailored user interface
6. DATA RETENTION AND DELETION
6.1 Retention Periods by Cookie Type
a) Session Cookies:
- Retention: Deleted when app session ends
- Purpose: Temporary functionality during active use
- Auto-Deletion: Automatic upon app closure
b) Authentication Cookies:
- Retention: Up to 30 days or until logout
- Purpose: Maintaining secure login sessions
- Renewal: Extended with active usage
c) Preference Cookies:
- Retention: Up to 2 years or until user changes
- Purpose: Remembering user customizations
- Update: Refreshed when preferences change
d) Analytics Cookies:
- Retention: 12-26 months depending on data type
- Purpose: Long-term trend analysis and improvement
- Aggregation: Individual data aggregated over time
6.2 Data Deletion Process
a) Automatic Deletion:
- Expired cookies removed automatically
- Regular cleanup of outdated tracking data
- Systematic purging of unnecessary information
- Log rotation and archive management
b) User-Initiated Deletion:
- Clear App Data: Complete removal of all locally stored cookies
- Reset Advertising ID: Refreshes advertising identifiers
- Account Deletion: Comprehensive removal of associated tracking data
- Selective Deletion: Targeted removal of specific cookie categories
7. CROSS-BORDER DATA TRANSFERS
7.1 Data Localization
Primary Storage: All cookie and tracking data is primarily stored on servers located in India through:
- Amazon Web Services (AWS) India
- Microsoft Azure India
- Local data centers within Indian jurisdiction
7.2 International Transfers
When cookie data is transferred internationally:
a) Legitimate Transfers:
- Third-party service providers with Indian operations
- Technical support and maintenance services
- Legal compliance and regulatory reporting
- Business continuity and disaster recovery
b) Safeguards Implemented:
- Standard Contractual Clauses (SCCs) for EU transfers
- Adequacy decisions and approved transfer mechanisms
- Encryption and security measures during transit
- Regular audit and compliance verification
8. SECURITY MEASURES
8.1 Technical Safeguards
We implement comprehensive security measures for cookie and tracking data:
a) Encryption:
- Data in Transit: TLS/SSL encryption for all data transmission
- Data at Rest: AES-256 encryption for stored cookie data
- Key Management: Secure key rotation and management protocols
- Certificate Management: Regular SSL certificate updates and monitoring
9. CHILDREN'S PRIVACY AND COOKIES
9.1 Special Protections for Minors
For users under 18 years of age:
a) Enhanced Consent Requirements:
- Parental consent required for non-essential cookies
- Clear explanation of cookie usage in age-appropriate language
- Simplified privacy controls for young users
- Regular consent renewal and verification
10. UPDATES AND CHANGES
10.1 Policy Updates
This Cookie Policy may be updated to reflect:
- Changes in cookie technologies and practices
- Updates to applicable laws and regulations
- Introduction of new features or services
- Improvements in privacy and security measures
11. YOUR RIGHTS AND CHOICES
11.1 Rights Under Applicable Law
Depending on your location, you may have rights including:
a) Access Rights:
- Information about cookies and tracking data collected
- Details about purposes and legal basis for processing
- Identity of third parties receiving your data
- Retention periods and deletion criteria
12. CONTACT INFORMATION
12.1 Privacy and Cookie Inquiries
For questions about cookies, tracking, or this Policy:
Primary Contact:
Email: info@nyburs.com
Subject Line: "COOKIE POLICY INQUIRY"
Response Time: Within 24 hours
Grievance Officer
Name: Vishal Chaudhary, Director
Company: Nyburs
Email: info@nyburs.com
Office Address: HD-101, WeWork Salarpuria Symbiosis, Arekere Village, Begur Hobli, Bannerghatta Road, Kothanur, Bangalore, Karnataka, India - 560077
13. TECHNICAL SPECIFICATIONS
13.1 Cookie Technical Details
Standard Cookie Attributes:
- Domain: *.nyburs.com and subdomains
- Path: / (root path for application-wide access)
- Secure Flag: Yes (HTTPS transmission only)
- HttpOnly Flag: Yes for security-sensitive cookies
- SameSite Attribute: Strict or Lax based on functionality
14. COMPLIANCE AND ACCOUNTABILITY
14.1 Regulatory Compliance
We ensure compliance with:
- Indian IT Rules: Continuous monitoring and updates
- GDPR Requirements: For EU users accessing our services
- CCPA Standards: For California users accessing our services
- Industry Standards: Following best practices and guidelines
15. GLOSSARY OF TERMS
Cookie: Small data files stored on your device by websites or apps
Tracking: Collection and analysis of user behavior and interaction data
Session: Period of active use of the app from login to logout
Persistent Cookie: Cookie that remains on device after session ends
First-Party Cookie: Cookie set directly by Nyburs
Third-Party Cookie: Cookie set by external service providers
Opt-in: Explicit user consent for cookie usage
Opt-out: User choice to disable or refuse cookies
Data Subject: Individual whose personal data is being processed
Processing: Any operation performed on cookie data
This Cookie and Tracking Policy is effective from 21-April-2025. By continuing to use Nyburs, you acknowledge that you have read, understood, and agree to this Policy.
For the most current version of this Policy, please visit the Nyburs app privacy settings or contact us directly.