Community Guidelines

Effective Date: 21-April-2025
Last Updated: 21-April-2025

INTRODUCTION

Welcome to Nyburs, a platform designed to foster genuine local connections and build stronger communities across India. These Community Guidelines outline the standards of behavior we expect from all users to ensure Nyburs remains a safe, respectful, and inclusive environment for everyone.

Our mission is to create meaningful connections between people in their local areas while maintaining the highest standards of community safety and respect. These guidelines apply to all interactions on the Platform, including profiles, messages, events, and any other user-generated content.

By using Nyburs, you commit to following these guidelines and contributing to a positive community experience for all users.

OUR COMMUNITY VALUES

• 🤝 Respect: Treat all community members with dignity and consideration
• 🏠 Local Focus: Celebrate and strengthen local communities
• 🛡️ Safety: Prioritize the well-being and security of all users
• 🎯 Authenticity: Be genuine and honest in all your interactions
• 🌈 Inclusivity: Welcome people from all backgrounds and perspectives
• 📚 Learning: Share knowledge and learn from others in your community

POSITIVE BEHAVIORS - WHAT WE ENCOURAGE

✅ Respectful Communication

• Be Kind: Communicate with empathy and understanding
• Listen Actively: Show genuine interest in others' perspectives and experiences
• Use Constructive Language: Frame feedback and discussions positively
• Respect Boundaries: Honor when someone declines to engage or participate
• Practice Patience: Understand that people have different communication styles and cultural backgrounds

✅ Authentic Connections

• Share Genuinely: Post content that reflects your real interests and experiences
• Be Yourself: Present an authentic version of yourself rather than a fictional persona
• Engage Meaningfully: Have conversations that go beyond surface-level interactions
• Show Appreciation: Acknowledge and thank community members who help or inspire you
• Follow Through: Honor commitments you make to other community members

✅ Community Building

• Support Local Businesses: Promote and celebrate local entrepreneurs and establishments
• Share Local Knowledge: Help newcomers and visitors discover your area
• Organize Inclusive Events: Create activities that welcome people from diverse backgrounds
• Celebrate Achievements: Recognize and congratulate community members' successes
• Offer Help: Provide assistance and support to community members when possible

✅ Quality Content Sharing

• Post Relevant Content: Share information and experiences relevant to your local community
• Use Clear Communication: Write posts and messages that are easy to understand
• Share Positive Experiences: Highlight good experiences and positive community developments
• Provide Helpful Information: Share useful tips, resources, and local insights
• Credit Sources: Properly attribute information, photos, and content from other sources

✅ Event Organization Best Practices

• Plan Thoughtfully: Organize events that are well-planned and considerate of participants
• Communicate Clearly: Provide accurate details about timing, location, and expectations
• Ensure Accessibility: Consider accessibility needs when planning events and venues
• Promote Safety: Choose safe venues and activities appropriate for your intended audience
• Follow Up: Check in with participants and gather feedback to improve future events

PROHIBITED BEHAVIORS - WHAT WE DON'T ALLOW

❌ Harassment and Hate Speech

Absolutely Prohibited:

• Bullying or Intimidation: Targeting individuals with aggressive, threatening, or intimidating behavior
• Discriminatory Language: Using slurs, derogatory terms, or discriminatory language based on race, religion, caste, gender, sexual orientation, disability, or other protected characteristics
• Hate Speech: Promoting hatred or violence against individuals or groups
• Doxxing: Sharing someone's private personal information without consent
• Stalking: Persistently following or harassing users despite their objection
• Threats: Making threats of violence or harm against any person
• Sexual Harassment: Unwelcome sexual advances, comments, or content

❌ Harmful and Inappropriate Content

Not Permitted:

• Nudity and Sexual Content: Explicit sexual content, nudity, or sexually suggestive material
• Violence and Gore: Graphic violent content, images of injury, or disturbing material
• Self-Harm Content: Content that promotes or glorifies self-harm, suicide, or eating disorders
• Substance Abuse: Content promoting illegal drug use or excessive alcohol consumption
• Dangerous Activities: Content promoting dangerous stunts, challenges, or risky behavior
• Disturbing Content: Shocking, disgusting, or psychologically disturbing material

❌ Misinformation and Deceptive Practices

Strictly Forbidden:

• Fake News: Deliberately spreading false or misleading information
• Medical Misinformation: Sharing unverified medical advice or false health information
• Financial Scams: Promoting fraudulent investment schemes or financial scams
• Conspiracy Theories: Spreading harmful conspiracy theories or debunked claims
• Impersonation: Pretending to be someone else or creating fake accounts
• Manipulation: Using deceptive practices to manipulate other users
• False Emergencies: Creating fake emergency situations or crisis reports

❌ Illegal Activities and Content

Zero Tolerance:

• Criminal Activity: Promoting, planning, or facilitating illegal activities
• Drug Trafficking: Facilitating the sale or distribution of illegal substances
• Weapons Sales: Advertising or facilitating the sale of weapons or dangerous items
• Human Trafficking: Any content related to human trafficking or exploitation
• Terrorism: Content supporting or promoting terrorist activities or extremist groups
• Copyright Infringement: Sharing copyrighted material without proper authorization
• Fraud and Scams: Engaging in or promoting fraudulent schemes or deceptive practices

❌ Platform Abuse and Spam

Not Allowed:

• Spam Content: Repeatedly posting identical or near-identical content
• Commercial Spam: Unsolicited advertising or promotional content
• Fake Engagement: Using bots, fake accounts, or artificial methods to inflate engagement
• System Manipulation: Attempting to hack, manipulate, or exploit platform features
• Account Abuse: Creating multiple accounts to circumvent restrictions or bans
• Report Abuse: Filing false reports or misusing the reporting system
• Malicious Links: Sharing links to malware, phishing sites, or dangerous downloads

EVENT-SPECIFIC GUIDELINES

🎪 Event Creation Standards

Required for All Events:

• Accurate Information: Provide truthful details about date, time, location, and activities
• Legal Compliance: Ensure all events comply with local laws and regulations
• Safety First: Choose safe, appropriate venues and activities for your intended audience
• Clear Expectations: Clearly communicate what participants should expect and bring
• Contact Information: Provide reliable contact information for participants
• Cancellation Policy: Clearly state cancellation and refund policies if applicable

🚫 Prohibited Event Types

Events We Cannot Support:

• Illegal Activities: Events involving illegal drugs, underage drinking, or criminal activity
• Dangerous Activities: Extremely risky activities without proper safety measures and permissions
• Discriminatory Events: Events that exclude people based on protected characteristics
• Political Rallies: Events primarily focused on political campaigning or partisan activities
• Commercial Sales: Events primarily focused on selling products or services (marketplace activities)
• Religious Extremism: Events promoting religious intolerance or extremist ideologies
• Adult-Only Content: Events with explicit sexual themes or adult entertainment
• Pyramid Schemes: Events promoting multi-level marketing or get-rich-quick schemes

🔄 Event Modification and Cancellation

Event Organizer Responsibilities:

• Timely Updates: Notify participants immediately of any changes to event details
• Clear Communication: Use clear, respectful language when communicating changes
• Reasonable Notice: Provide as much advance notice as possible for changes or cancellations
• Alternative Solutions: When possible, offer alternatives or rescheduling options
• Refund Clarity: Honor any refund commitments made in event descriptions

REPORTING VIOLATIONS

📢 How to Report

Multiple Reporting Options:

• In-App Reporting: Use the report button available on all content and profiles
• Direct Contact: Email our Grievance Officer at info@nyburs.com
• Detailed Reports: Provide specific details about the violation and affected content
• Evidence Submission: Include screenshots or other evidence when relevant
• Anonymous Reporting: Reports can be submitted anonymously if preferred

🕐 Response Timeline

Our Commitment:

• Initial Acknowledgment: All reports acknowledged within 24 hours
• Investigation Period: Thorough review completed within 72 hours for most cases
• Complex Cases: More serious violations may require up to 7 days for full investigation
• Action Notification: Reporters will be informed when action has been taken
• Appeal Process: Clear process available for users who disagree with our decisions

🔍 What We Review

Our Evaluation Process:

• Content Analysis: Review of the reported content against our guidelines
• Context Assessment: Consideration of surrounding circumstances and intent
• Pattern Recognition: Analysis of user behavior patterns and history
• Community Impact: Assessment of potential harm to the community
• Legal Compliance: Verification of compliance with applicable laws
• Cultural Sensitivity: Consideration of local cultural norms and contexts

CONSEQUENCES FOR VIOLATIONS

⚠️ Progressive Enforcement

Our Approach: We believe in education and rehabilitation while maintaining community safety. Our enforcement follows a progressive approach:

First-Time Minor Violations:

• Educational Warning: Explanation of the violation and our guidelines
• Content Removal: Removal of violating content with explanation
• Guidance Provision: Resources and tips for future compliance
• Monitoring Period: Increased attention to the user's future posts

Repeated or Moderate Violations:

• Formal Warning: Official warning recorded on the account
• Temporary Restrictions: Limited access to certain features (24-48 hours)
• Mandatory Education: Required review of community guidelines
• Probationary Period: Extended monitoring of account activity

Serious or Persistent Violations:

• Account Suspension: Temporary suspension ranging from 7-30 days
• Feature Restrictions: Long-term restrictions on posting or event creation
• Community Service: Required positive contributions to regain full access
• Final Warning: Clear notification that further violations will result in permanent action

🚫 Immediate Actions for Severe Violations

Zero Tolerance Situations:

Permanent Account Termination for:

• Hate speech, discrimination, or harassment
• Sharing illegal content or promoting criminal activity
• Doxxing or sharing private information without consent
• Repeated serious violations after warnings
• Threats of violence or harm
• Sexual exploitation or inappropriate content involving minors

Emergency Actions:

• Immediate Content Removal: Instant removal of dangerous or illegal content
• Account Freezing: Immediate suspension pending investigation
• Law Enforcement Notification: Reporting to authorities when legally required
• Community Alert: Warning to affected community members when appropriate

🔄 Appeals Process

Your Rights:

• Appeal Submission: Submit appeals within 30 days of enforcement action
• Review Process: Independent review of your case and evidence
• Response Timeline: Appeal decisions provided within 15 days
• Evidence Submission: Opportunity to provide additional context or evidence
• Final Decision: Clear explanation of the final decision and reasoning

SPECIAL PROTECTIONS

👶 Minor User Safety

Enhanced Protections for Users Under 18:

• Parental Oversight: Parents maintain rights to monitor and control their child's account
• Restricted Communication: Limited ability to communicate with unknown adults
• Content Filtering: Enhanced content filtering and monitoring
• Event Restrictions: Additional approval required for event participation
• Privacy Protection: Enhanced privacy settings and limited data collection
• Immediate Response: Priority handling of reports involving minors

🌐 Cultural Sensitivity

Respecting India's Diversity:

• Regional Awareness: Understanding of local customs and cultural practices
• Language Sensitivity: Respect for India's linguistic diversity
• Religious Respect: Acknowledgment of India's religious diversity and traditions
• Festival Inclusion: Celebration and inclusion of various cultural festivals and traditions
• Local Law Compliance: Adherence to state and local regulations across different regions

🛡️ Vulnerable Group Protections

Special Considerations:

• Accessibility Support: Enhanced support for users with disabilities
• LGBTQ+ Safety: Strict enforcement against discrimination based on sexual orientation or gender identity
• Women's Safety: Enhanced protections against gender-based harassment
• Economic Inclusion: Ensuring platform accessibility regardless of economic background
• Age-Appropriate Content: Age-verification and content filtering systems

PLATFORM SAFETY FEATURES

🔒 Built-in Safety Tools

Available to All Users:

• Block and Report: Easy-to-use blocking and reporting functions
• Privacy Controls: Granular privacy settings for profiles and content
• Location Control: Options to limit location sharing and visibility
• Communication Limits: Ability to restrict who can contact you
• Event Safety: Safety tips and guidelines for event participation
• Emergency Contacts: Integration with emergency contact systems

🤖 Automated Safety Systems

Technology-Powered Protection:

• Content Scanning: Automated detection of potentially harmful content
• Behavior Pattern Analysis: AI-powered detection of suspicious behavior
• Spam Detection: Automatic filtering of spam and unwanted content
• Image Recognition: Automated screening of uploaded images
• Link Verification: Security scanning of shared links and URLs
• Account Verification: Systems to detect and prevent fake accounts

COMMUNITY PARTNERSHIP

🤝 Working Together

Community-Driven Safety:

• Trusted Reporters: Recognition program for reliable community reporters
• Local Moderators: Collaboration with trusted local community members
• Feedback Integration: Regular incorporation of user feedback into policy updates
• Safety Ambassadors: Program to train and support community safety advocates
• Educational Initiatives: Community workshops on digital safety and citizenship

📚 Resources and Support

Available Support:

• Safety Resources: Comprehensive guides on digital safety and privacy
• Crisis Support: Links to mental health and crisis support resources
• Legal Information: Basic information about digital rights and protections
• Community Forums: Spaces for users to discuss safety concerns and suggestions
• Expert Consultations: Access to safety experts and digital citizenship educators

CONTINUOUS IMPROVEMENT

🔄 Regular Policy Updates

Our Commitment to Evolution:

• Quarterly Reviews: Regular assessment and updating of community guidelines
• User Feedback Integration: Incorporation of community suggestions and concerns
• Legal Compliance Updates: Prompt updates to reflect changing legal requirements
• Technology Adaptation: Guidelines updated to address new technology and features
• Cultural Sensitivity Review: Regular review with cultural and diversity experts

📊 Transparency Reporting

Accountability Measures:

• Monthly Safety Reports: Public reports on enforcement actions and trends
• Community Surveys: Regular surveys to assess community satisfaction and safety
• Policy Impact Analysis: Assessment of policy effectiveness and community impact
• Stakeholder Consultation: Regular consultation with safety experts and community leaders

CONTACT AND SUPPORT

📞 Getting Help

Multiple Support Channels:

For Safety Concerns:

• Emergency Situations: Contact local emergency services (100, 101, 102)
• Platform Safety: Email info@nyburs.com with "SAFETY" in subject line
• In-App Reporting: Use built-in reporting tools for immediate assistance

For Policy Questions:

• General Inquiries: Email vishal@nyburs.com
• Policy Clarification: Request specific guideline explanations
• Community Feedback: Share suggestions for improving community guidelines

Grievance Officer Contact

Name: Vishal Chaudhary, Director
Email: vishal@nyburs.com
Address: HD-101, WeWork Salarpuria Symbiosis, Arekere Village, Begur Hobli, Bannerghatta Road, Kothanur, Bangalore, Karnataka, India - 560077
Response Time: 24-hour acknowledgment, 15-day resolution

🌟 Building Better Communities Together

At Nyburs, we believe that strong, safe communities are built through the collective efforts of all members. These guidelines are not just rules – they're our shared commitment to creating a platform where everyone can connect, learn, and grow together.

We encourage all users to:

• Be Active Participants: Engage positively and contribute to community wellbeing
• Report Concerns: Help us maintain safety by reporting violations promptly
• Support Others: Offer help and kindness to fellow community members
• Stay Informed: Keep up with guideline updates and platform changes
• Provide Feedback: Share your thoughts on how we can improve

Thank you for being part of the Nyburs community and helping us build stronger, more connected local communities across India.

Remember: When in doubt, choose kindness, respect, and safety. Together, we can make Nyburs a place where everyone feels welcome and valued.